Returns & Refunds Policy
We want you to love your order. If something isn't right, we'll make it right.
Returns & Exchanges We accept returns and exchanges within 30 days of delivery. Items must be returned in their original condition and packaging. To start a return or exchange, contact us and we'll guide you through the process.
Refunds Refunds are processed within 14 days of receiving your return. If your order arrives damaged, defective, or incorrect, contact us immediately — we'll resolve it at no extra cost. Once inspected, we'll confirm approval and refund your original payment method.
Non-Returnable Items Gift cards, downloadable digital products, and custom or personalised items (unless damaged or incorrect).
Shipping Costs Original shipping charges are non-refundable. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
How to Start a Return Contact us with your order number and reason for return. We'll take it from there.